Extraordinary handpan quality and customer service. Really nice that they send you a video with your handpan tuning for approval before shipping. I am so excited with my handpan that words fail.
We are delighted to see that you have received your package and are enjoying your handpan. We also sincerely appreciate the positive review you left for us. Your feedback is truly important to us—thank you once again!
You are a valued customer, and we look forward to welcoming you back in the future.
I received a D kurd handpan instead of the C# Annaziska handpan I bought ! I am very angry, because I already own a D kurd, that why I bought the C# !
We are very sorry; after checking, we found that we did indeed send the wrong item. This was an oversight on our part, and we apologize again.
We will immediately make a correct one and send it to you (C# Annaziska 12 Note Design C#3,G#3,A3,B3,C#4,D#4,E4,F#4,G#4,A4,B4,C#5).
Service après vente ultra efficace, vraiment un magasin de toute confiance. Un grand Merci hluru!
Thank you for sharing. Your feedback is very valuable to us and our customers. You are a valued and long-term customer, and it is our duty to provide free repairs. It is an honor to serve you again.
The materials are beautifully finished and the sound is high fidelity. The service and attention were excellent; I'm very grateful to the entire Hluru team—they're the best!
Thank you for your recognition. We are delighted to see that you enjoyed our steel tongue drum, and we appreciate your honest feedback, as it is very important to us and our customers. We welcome you to visit us again, and we will continue to provide excellent service. Thank you.
Everyone who tries it is impressed with the quality. Its light and airy and soft to play. Im very happy. Wish id gotten one with more notes now!
Thank you for sharing and for your five-star review; it's very important to us and our customers. Yes, if you want a wider range of notes, you can choose from more notes; we have many options in our store (if you like the Mountain Rain series, we recommend you continue with that series. :)