Hi, dear friend
We're sorry to hear your package was stolen.
What we get from evri is that the package has been delivered:
The tracking number is H03CEA0045411791
The tracking link:
https://www.evri.com/
04:00 - Sat Nov 09
Parcel accepted by Evri gateway
21:20 - Thu Nov 14
We've collected your parcel
13:46 - Fri Nov 15
We're processing your parcel at our hub
12:22 - Sat Nov 16
Your parcel is at the delivery depot and we'll let you know when it's out for delivery
17:15 - Sat Nov 16
Your parcel is on its way to you today
17:45 - Sat Nov 16
Your local courier will deliver your parcel between 11:30 and 13:30 today
21:31 - Sat Nov 16
We've delivered your parcel to the delivery address
Yes, as you said, the style you originally ordered has just been discontinued, and then you Follow our advice and change to a similar model. We appreciate your understanding and help.
But we really didn't know you would leave your delivery address. Please understand.
We will check with our carrier and if the facts are as you said The package in question is lost. We will apply for compensation from them and resend it to you.
Best regards
HLURU
1 comment
Merci beaucoup